PT Renovations is the trading name of PT Renovations & Build Ltd (company number 15093938), 55 Lower Road, Faversham ME13 7NG. We are responsible for the personal information you give us.
What we collect
When you ask for a quote by email, phone, WhatsApp or through this website, we collect your name, phone number, email address, postcode, the address of the job, details of your project and any photos you send.
How we use it
We use your details only to reply to you, visit and quote for your project, carry out and invoice the work, and meet our legal and tax obligations. We rely on taking steps at your request before a contract, performing our contract with you, and our legal obligations. We never sell your details or use them for marketing without your agreement.
Who we share it with
Only where needed for your job: our own trades and suppliers, Building Control or your architect where relevant, and our accountants. Our email, website and phone providers store data on our behalf.
How long we keep it
Enquiries that don’t go ahead are deleted within 2 years. Records of work we carry out are kept for at least 6 years for warranty, legal and tax reasons.
Your rights
You can ask to see, correct or delete your information, or object to how we use it, by emailing ptrenovations1@gmail.com or calling 07877 750569. If you are unhappy with how we handle your data you can complain to the Information Commissioner’s Office at ico.org.uk.